{"id":27486,"date":"2024-01-30T00:54:49","date_gmt":"2024-01-29T21:24:49","guid":{"rendered":"https:\/\/ariantsco.com\/after-sales-service\/"},"modified":"2026-09-12T06:09:29","modified_gmt":"2026-09-12T02:39:29","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/ariantsco.com\/en\/after-sales-service\/","title":{"rendered":"After-Sales Service"},"content":{"rendered":"

Arian After-Sales Services<\/strong><\/h2>\n

Warranty and after-sales services are of paramount importance for maximizing customer satisfaction and ensuring product quality. Indeed, the warranty period and the quality of service provided are just as crucial as the quality of the purchased product itself.<\/p>\n

The sales department sells the first product, while the after-sales service department sells subsequent ones.<\/strong><\/p><\/blockquote>\n

With nearly 15 years of experience manufacturing poultry farming equipment, Arian Manufacturing Industries offers a 12-month warranty and 10 years of after-sales service for all its products. The factory’s warranty and after-sales service division operates as an independent unit, with technical experts who excel at delivering high-quality service to customers. This support and after-sales service unit is among the most professional and advanced of its kind, utilizing CRM software and a comprehensive, integrated customer communication system.<\/p>\n

Warranties for all Arian Manufacturing Industries products are automatically activated at the time of purchase. Specifically, the buyer’s details\u2014such as name, city, address, the type and quantity of equipment purchased, contact number, etc.\u2014are recorded and stored in the company’s database and CRM software. Consequently, no special action or installer is required to activate Arian products.<\/p>\n

When a buyer wishes to utilize the company’s warranty and after-sales services, their information is displayed to the service operator during the call. This allows service experts to quickly identify the customer’s needs and provide the appropriate services. The warranty for Arian\u2019s exclusive products is unconditional; when the warranty is used, the equipment\u2019s spare parts will be repaired or replaced free of charge.<\/p>\n

After-Sales Service Objectives and Technologies<\/strong><\/p>\n

Arian Manufacturing Industries’ after-sales service division aims to achieve the following goals:<\/p>\n

    \n
  1. Assisting customers in ensuring optimal operational readiness and maximizing product utilization through the training of farm supervisors and the rapid, timely supply of spare parts.<\/li>\n
  2. Supporting the sales department in enhancing the satisfaction of existing customers and attracting potential ones by building trust in the purchased products.<\/li>\n
  3. Reporting product defects to the company to facilitate continuous technical improvement.<\/li>\n
  4. Relaying customer suggestions and criticisms to the company for analysis and appropriate action where necessary.<\/li>\n
  5. Formulating and articulating the company’s after-sales service strategy and recruiting expert personnel for installation and service operations.<\/li>\n<\/ol>\n

    Establishing and organizing the information infrastructure for after-sales services based on:<\/strong><\/p>\n

      \n
    1. Collecting data regarding product defects.<\/li>\n
    2. Facilitating 24-hour, two-way live communication between customers and company experts to address technical issues, training needs, information requests, and potential complaints.<\/li>\n
    3. Training farm supervisors on the proper use and maintenance of newly sold products.<\/li>\n<\/ol>\n

      Responsibilities and Job Description of the After-Sales Service Unit<\/strong><\/p>\n

        \n
      1. Expanding the provision of high-quality, rapid services nationwide<\/li>\n
      2. Providing remote telephone consultations to resolve technical issues as quickly as possible and prevent wasting the customer’s time<\/li>\n
      3. Visiting the farm site to resolve technical issues in the shortest possible time<\/li>\n
      4. Repairing sent items by expert technicians in the shortest possible time<\/li>\n
      5. Conducting periodic visits to farms and facilities, recording and analyzing reports, and presenting the findings to customers<\/li>\n
      6. Standardizing and aligning the structure of representative offices and enabling the provision of appropriate services to customers<\/li>\n
      7. Customer feedback and satisfaction survey for performance improvement<\/li>\n<\/ol>\n

        To contact Arian’s after-sales service department, please call the number below:<\/span><\/p>\n

        After-sales service<\/p>\n

        09141845836<\/p>\n","protected":false},"excerpt":{"rendered":"

        Arian After-Sales Services Warranty and after-sales services are of paramount importance for maximizing customer satisfaction and ensuring product quality. Indeed,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27486","page","type-page","status-publish","hentry"],"yoast_head":"\nWarranty and After-Sales Service for Poultry Farm and Rearing Facility Equipment |\u0622\u0631\u06cc\u0646 \u062a\u0633\u06a9\u0648<\/title>\n<meta name=\"description\" content=\"Warranty and after-sales service for poultry farm equipment: All products from Arian Manufacturing Industries come with a 12-month warranty and 10 years of after-sales service.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ariantsco.com\/en\/after-sales-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-Sales Service\" 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